Posts filed under ‘Internet Explorer’

Internet Explorer 7 hangs on Startup After installation

Recently, my mom’s IE7 hang after it was upgraded from ie6 to ie7. When she attempt to launch IE7, it would launch to an empty browser screen with a “Connecting” tab. If you check the CPU task window, the cpu was running at 100%. Even if you wait for hours, the 100% never goes away.

The problem was eventually traced down to add-ons. Apparently, some of the add-ons are not compatible with IE7 and caused it to hang when it was executed. Here’s what I did to fix the problem:

1. Launch IE 7 without the add-ons by selecting the menu item Start->All Programs->Accessories->System Tools->Internet Explorer (No Add-Ons).

2. Click on the toolbar icon (looks like a wheel with teeth) and select Internet Options. Click on the program tabs, then the Managed Add-on Buttons. This will display a list of add-ons.

The problem add-ons is probably one of the ones with “(Not Verified)” in the publisher field. If you click on the entry, you can set the add-on to enable or disable. I basically disabled each “(Not Verified)” entry until I found the add-on that was causing the problem. In this case, the add-on that was hanging IE7 was “Yahoo! Companion” toolbar.

November 23, 2006 at 9:45 pm 97 comments


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